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Accounts Q&A

What can I do in my account?

This article will provide you of an overview of the actions you can and cannot execute within your account. It will cover all account types and both schools that send student data from a Student Information System and schools that do not.  Schools...

How can I reset passwords?

Forgot your password? Students forgot their passwords? No problem, let's get you a new one! The process to reset your password will vary depending on whether your school board uses Single Sign-on  (a 'School Account Login' option to sign on with ...

What is a "Not Activated" student?

In your Teacher or Counsellor account you may see the words "Not Activated" for some of your students. Wondering what this means? Read this article to learn more! What does not activated mean? How can my student activate their account? What if you...

I’m creating my account but don’t see my school - what should I do?

Are you signing up for an account but can't find your school anywhere? Not to worry! There are a couple steps you can take to troubleshoot in this situation. If you are using a landing page, make sure you are on the correct landing page for your s...

Can I access multiple schools as a teacher or counsellor?

You can absolutely have access to more than one school within the same staff account. There are two ways this access can be enabled: Reach out to your School District Lead for myBlueprint and request multi-school access Reach out to myBlueprint an...

Deleting Accounts

myBlueprint supports students with continued access to their accounts, at no cost, as long as they wish - that way, even after graduating from high school, students can continue using the platform to explore their post-secondary and career opportu...

How can I update my Teacher or Counsellor account to a new school?

If you've changed schools as a Teacher or Counsellor using myBlueprint, you won't be able to directly update your school within your account. Counsellor Leads at individual schools also only have access to staff at their school, so they will not b...

How do I update a student's school association?

Did your student accidentally select the wrong school when signing up for their account? Perhaps they changed schools or districts and need to update their associations. This article will guide you on how students school associations can be update...

How can teachers/counsellors link students and family members?

Linking Family to their (K-6) Student To link a parent, guardian or approved family member to a K-6 student using All About Me, the student’s teacher will need to send an account invitation email from their Teacher account to the family member(s)....

How do I invite other staff to access myBlueprint?

Want to get your fellow colleagues started with using myBlueprint? The great news is that you can invite them from directly within your account.  Teacher Accounts All teacher account types have the ability to Invite  staff by default. Which can b...

How do I merge two student accounts?

There are three types of account merges that can occur for student accounts: Merge accounts between two schools   in the same school district Merge accounts between two  schools in different school districts Merge accounts between a school d...